Privacy Policy
Last updated: August 2026
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Who We Are
We are an electric scooter retailer based in Sweden. For any privacy-related questions, please contact us.
2. What Data We Collect
We may collect the following personal information:
- Contact information: Name, email address, phone number
- Delivery information: Shipping address
- Payment information: Processed securely via our payment provider (we do not store card details)
- Order history: Products purchased, order dates, and amounts
- Technical data: IP address, browser type, and pages visited (via cookies)
3. How We Use Your Data
We use your personal data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Improve our website and customer experience
- Comply with legal obligations
4. Legal Basis (GDPR)
We process your data based on the following legal grounds:
- Contract: To fulfil your order
- Legal obligation: To comply with applicable laws
- Legitimate interest: To improve our services
- Consent: For marketing communications (where applicable)
5. Sharing Your Data
We do not sell your personal data. We may share it with trusted third parties only as necessary, including:
- Shipping and logistics providers (to deliver your order)
- Payment processors (to handle transactions securely)
- IT and platform providers (e.g. Shopify)
6. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
To exercise any of these rights, please contact us.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this policy, please contact us.